Frequently Asked Questions

Hey there, you beautiful hooker!

The following is a simple FAQ for ClubCrochet.com. If you have any additional questions that I did not include below please use the form at the bottom of this page to contact me. I will do my best at adding in additional questions to the list as they come in.

Who are you?

Club Crochet is a crochet subscription service and pattern library that provides free and for-sale resources for hookers and hookers-in-training. To learn more about the site and team, visit About Us.

How can I access my patterns?

To access your purchased patterns, click here.

Your patterns should be posted under ‘Orders’. Let me know if you have any other questions, issues, or concerns via the contact page

Can I sell products made with your patterns?

Absolutely! We love supporting our community, and we gladly grant permission to sell anything you make with our patterns as long as you include “Pattern by ClubCrochet.com” in the item’s description. We also wouldn’t mind including a link back to our site :).

When do your monthly kits ship out?

Monthly kits are shipped by the first Monday of the month. If you sign up for a monthly kit after that deadline, your payment will be applied towards the next months kit. Kits are shipped via USPS.

Please remember that all of our kits are assembled  by hand with care. We are a small business, so unfortunately, it can take up a week to receive a kit after it has been shipped. Etsy orders will receive an email with tracking info automatically.

Can you ship kits internationally?

Absolutely! Shipping costs will be based on your county for international orders. Below please find our estimated shipping costs. And if you don’t see your region or country here, please let us know!

Region Est. Shipping Cost
USA Domestic
$5
Mexico
$16
Canada/UK
$15
EU
$17
Australia
$20

What yarn do you use?

We use Worsted Weight 100% Cotton Yarn. We package and store our yarn in a smoke-free and pet-free facility to ensure your yarn is sterile and scent-free!

How do gifted memberships work?

We are currently re-vamping our gifted membership program. If you want to purchase a gifted membership, please reach out to us directly (contact@clubcrochet.com) and we will make it happen.

How do I change my shipping address?

To change your shipping address, select ‘My Profile’, and then ‘Settings’. There, you will click ‘Shipping Info’ and update. Make sure you click ‘Update Profile’ after so that the new information saves. Otherwise, we won’t get your updated shipping information.  🙂  

How do I change my membership level (or cancel my membership)?

You can change your account level at any time through the Membership page.

The Membership page can also be reached by clicking the profile icon in the top bar and going to My Profile > Settings > Change Membership.

Don't see your question?

If we didn’t answer your question, or if you’re still confused or having issues, please don’t hesitate to contact us! We aim to get back to you within 24 hours with a workable solution. We appreciate your patronage, and love our community. So don’t be afraid to drop us a line!